Surprise! The Secret to Customer Loyalty in the Service Sector (Record no. 5733)

MARC details
000 -LEADER
fixed length control field 00659nam a2200181Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250221141533.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250220s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781631571039
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Vincent P. Magnini
245 ## - TITLE STATEMENT
Title Surprise! The Secret to Customer Loyalty in the Service Sector
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. Business Expert Press
Date of publication, distribution, etc. 2015
300 ## - PHYSICAL DESCRIPTION
Extent 138
500 ## - GENERAL NOTE
General note Customer Loyalty
521 ## - TARGET AUDIENCE NOTE
Target audience note E-version
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element MANAGERIAL ECONOMICS
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="(2014 digital library._ Marketing strategy collection) Magnini, Vincent P - Surprise! _ the secret to customer loyalty in the service sector-Business Expert Press (2015).pdf">(2014 digital library._ Marketing strategy collection) Magnini, Vincent P - Surprise! _ the secret to customer loyalty in the service sector-Business Expert Press (2015).pdf</a>
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection Home library Current library Date acquired Total checkouts Barcode Date last seen Price effective from Koha item type
          JIM JIM 10/26/2023   EBK61 02/21/2025 02/21/2025