Keller, K. L. <br/><br/>
Building, Measuring & Managing B.E. 

 - 2nd 
 - New Delhi  PHI Learning  2003 
 - XXVI, 788 
<br/><br/> Building Customer Loyalty 
<br/><br/><label>ISBN: </label>9788120323094 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.827  / KEL