Stone, Merlin <br/><br/>
Handbook of Customer Relationship Marketing 

 - 1st 
 - New Delhi  Crest Publishing House  2004 
 - XII, 228 
<br/><br/> Customer Relationship Management 
<br/><br/><label>ISBN: </label>9788124204306 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / STO