Gosney, John W <br/><br/>
Customer Relationship Management Essentials 

 - 2nd 
 - New Delhi  PHI Learning  2000 
 - XVIII, 234 
<br/><br/> Customer Relationship Management 
<br/><br/><label>ISBN: </label>9788120318090 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / GOS