Paul, R Timm <br/><br/>
Customer Service 

 - 4 
 - New Delhi  Pearson Education  2008 
 - 299 
<br/><br/> Customer Relationship Management 
<br/><br/><label>ISBN: </label>9788131720738 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / PAU