Ausilio, Rossane D. <br/><br/>
Customer Service and the Human Experience 

 - 1 
 - New Delhi  Macmillan  2008 
 - XVI, 171 
<br/><br/> Customer Services 
<br/><br/><label>ISBN: </label>9780230634862 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / AUS