TY  - BOOK
AU  - Bell, Chip R.
TI  - Managing Knock Your Socks off Services
SN  - 9780814473689
U1  - 820.990 
PY  - 2007///
CY  - New York
PB  - AMACOM
KW  - English Literature, Personality Development
N1  - English Literature, Personality Development
ER  -