TY  - BOOK
AU  - HBR
TI  - RDM Dealing with Difficult People
SN  - 9781591396345
U1  - 820.9 
PY  - 2005///
CY  - Boston
PB  - Haward Business Press
KW  - English Literature, Personality Development
N1  - English Literature, Personality Development
ER  -