Balaji, B. <br/><br/>
Services Marketing & Management 

 - New Delhi  S. Chand and Company  2009 
 - 436 
<br/><br/> Service Marketing 
<br/><br/><label>ISBN: </label>9788121921619 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Marketing
<br/><br/><label>Dewey Class. No.: </label>658.812  / BAL