Jauhar, Vinnie <br/><br/>
Services Marketing: Operations and Management 

 - New Delhi  Oxford University Press  2009 
 - XV, 584 
<br/><br/> Service Marketing 
<br/><br/><label>ISBN: </label>9780195689082 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Marketing
<br/><br/><label>Dewey Class. No.: </label>658.4012  / JAU