Mohamed, H. Peeru <br/><br/>
Customer Relationship Management : A Step -By-Step Approach 

 - New Delhi  Vikas Publishing House   2009 
 - V.P. 
<br/><br/> Customer Relationship Management 
<br/><br/><label>ISBN: </label>9788125912057 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / MOH