TY  - BOOK
AU  - Mohamed, H. Peeru
TI  - Customer Relationship Management : A Step -By-Step Approach
SN  - 9788125912057
U1  - 658.812 
PY  - 2009///
CY  - New Delhi
PB  - Vikas Publishing House 
KW  - Customer Relationship Management
N1  - Customer Relationship Management
ER  -