Zeithaml, Valaria A. <br/><br/>
Services Marketing 

 - 7th 
 - New Delhi  Pearson Education  2011 
 - XXII, 473 
<br/><br/> Service Marketing 
<br/><br/><label>ISBN: </label>9789353160777 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Marketing
<br/><br/><label>Dewey Class. No.: </label>658.812  / ZEI