TY - BOOK AU - Kitty O. Locker TI - Business Processes: Building Critical Skills SN - 9780073403267 PY - 2011/// CY - New York PB - McGraw-Hill/Irwi KW - Business Communication N1 - BUSINESS COMMUNICATION; E-version UR - Kitty O. Locker, Stephen Kyo Kaczmarek - Business Communication_ Building Critical Skills-McGraw-Hill _ Irwin (2014).pdf ER -