TY  - BOOK
AU  - Kitty O. Locker
TI  - Business Processes: Building Critical Skills
SN  - 9780073403267
PY  - 2011///
CY  - New York
PB  - McGraw-Hill/Irwi
KW  - Business Communication
N1  - BUSINESS COMMUNICATION; E-version
UR  - Kitty O. Locker, Stephen Kyo Kaczmarek - Business Communication_ Building Critical Skills-McGraw-Hill _ Irwin (2014).pdf
ER  -