Vincent P. Magnini <br/><br/>
Surprise! The Secret to Customer Loyalty in the Service Sector 

 - New York  Business Expert Press  2015 
 - 138 
<br/><br/> Customer Loyalty 
<br/><br/> E-version 
<br/><br/><label>ISBN: </label>9781631571039 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGERIAL ECONOMICS