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| 005 | 20250221135159.0 | ||
| 008 | 250220s9999 xx 000 0 und d | ||
| 020 | _a9788178085685 | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bDYC |
||
| 100 | _aDyche, Jill | ||
| 245 | _aThe CRM Handbook | ||
| 250 | _a4th | ||
| 260 |
_aNew Delhi _bPearson Education _c2004 |
||
| 300 | _aXXIV, 307 | ||
| 365 | _b3 | ||
| 500 | _aCustomer Relationship Management | ||
| 650 | _aCustomer Relationship Management | ||
| 999 |
_c2556 _d2556 |
||