| 000 | 00505nam a2200193Ia 4500 | ||
|---|---|---|---|
| 005 | 20250221135242.0 | ||
| 008 | 250220s9999 xx 000 0 und d | ||
| 020 | _a9780070660076 | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bZEI |
||
| 100 | _aZeithaml, Valarie A. | ||
| 245 | _aServices Marketing : Integrating Customer for Across the Firm | ||
| 250 | _a4 | ||
| 260 |
_aNew Delhi _bPHI Learning _c2007 |
||
| 300 | _aXV, 538 | ||
| 365 | _b105 | ||
| 500 | _aService Marketing | ||
| 650 | _aService Marketing | ||
| 999 |
_c3600 _d3600 |
||