000 00497nam a2200193Ia 4500
005 20250221135252.0
008 250220s9999 xx 000 0 und d
020 _a9781403928627
041 _aeng
082 _a658.812
_bSHA
100 _aShainesh, G.
245 _aCustomer Relationship Management
250 _a1
260 _aNew Delhi
_bMacmillan
_c2006
300 _aXII, 198
365 _b70.5
500 _aCustomer Relationship Management
650 _aCustomer Relationship Management
999 _c3764
_d3764