| 000 | 00496nam a2200193Ia 4500 | ||
|---|---|---|---|
| 005 | 20250221135401.0 | ||
| 008 | 250220s9999 xx 000 0 und d | ||
| 020 | _a9780230634862 | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bAUS |
||
| 100 | _aAusilio, Rossane D. | ||
| 245 | _aCustomer Service and the Human Experience | ||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bMacmillan _c2008 |
||
| 300 | _aXVI, 171 | ||
| 365 | _b69 | ||
| 500 | _aCustomer Services | ||
| 650 | _aCustomer Relationship Management | ||
| 999 |
_c4523 _d4523 |
||