000 00496nam a2200181Ia 4500
005 20250221135426.0
008 250220s9999 xx 000 0 und d
020 _a9780199456758
041 _aeng
082 _a658.812
_bMUL
100 _aMullick, N.H.
245 _aCustomer Relationship Management
260 _aNew Delhi
_bOxford University Press
_c2016
300 _axiii, 360
365 _b119.7
500 _aCustomer Relationship Management
650 _aCustomer Relationship Management
999 _c5074
_d5074