000 00467nam a2200181Ia 4500
005 20250221135426.0
008 250220s9999 xx 000 0 und d
020 _a9780199456755
041 _aeng
082 _a658.812
_bMUL
100 _aMullick, N.H.
245 _aThe Customer Relationship Management
260 _aNew Delhi
_bOxford University Press
_c2016
300 _axiii, 360
365 _b3
500 _aServices Marketing
650 _aService Marketing
999 _c5075
_d5075