000 00469nam a2200193Ia 4500
005 20250221135429.0
008 250220s9999 xx 000 0 und d
020 _a9789353160777
041 _aeng
082 _a658.812
_bZEI
100 _aZeithaml, Valaria A.
245 _aServices Marketing
250 _a7th
260 _aNew Delhi
_bPearson Education
_c2011
300 _aXXII, 473
365 _b3
500 _aService Marketing
650 _aService Marketing
999 _c5189
_d5189