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|---|---|---|---|
| 005 | 20250221141551.0 | ||
| 008 | 250220s9999 xx 000 0 und d | ||
| 020 | _a9780078112102 | ||
| 041 | _aeng | ||
| 082 |
_a658.8 _bVAL |
||
| 100 | _aValarie A. Zeithaml | ||
| 245 | _aServices Marketing: Integrating Customer Focus Across the Firm | ||
| 250 | _a7 | ||
| 260 |
_aNew Delhi _bMcGraw-Hill Education _c2017 |
||
| 300 | _a543 | ||
| 500 | _aService industriesMarketing | ||
| 521 | _aE-version | ||
| 650 | _aB2B AND SERVICES MARKETING | ||
| 856 | _u..\e-books\MBA IV Semester\MBA\Marketing\B2B AND SERVICES MARKETING\Valarie A. Zeithaml_ Dwayne D. Gremler_ Mary Jo Bitner - Services Marketing_ Integrating Customer Focus Across the Firm-McGraw-Hill Education (2017).pdf | ||
| 999 |
_c6490 _d6490 |
||