000			00310nam a2200109Ia 4500
005			20250221162306.0
008			250221s9999 xx 000 0 und d
041			_aeng
100			_aZiethaml, Valarie A.
245			_aService Marketing: Integrateing Customer Focus Across the Firm
260			_bMc Graw-Hill Education
999			_c7438 _d7438